Privacy Policy
Last updated July 22, 2026
This Privacy Policy explains what JobRelay collects, why we use it, and how the product handles account, business, customer, automation, billing, and message data.
We collect account information such as your name, email address, password, email confirmation state, avatar, and login session data. We also collect business profile details such as business name, industry, phone number, timezone, logo, membership state, and optional review links.
When you use JobRelay, you may add customer names, company names, email addresses, phone numbers, notes, automation details, appointment times, invoice details, quote details, message templates, sent-message records, customer responses, unsubscribe events, and activity history.
We use information to provide the app, authenticate accounts, send email confirmations, set up your business profile, run automations, render message templates, record customer actions, show dashboards and sent-message history, process unsubscribes, manage billing, prevent misuse, and improve reliability.
JobRelay sends transactional emails such as signup confirmation messages and customer unsubscribe notifications. It also sends customer follow-up emails when you create and start automations. Message content may include customer, business, quote, appointment, invoice, review, and action-link details needed for the selected workflow.
We use cookies and tokens to keep you signed in, refresh sessions, protect authenticated routes, and log you out when needed. These cookies are used for app functionality, not cross-site advertising.
Subscription checkout, customer portal sessions, payment methods, invoices, and related billing events may be handled by Stripe. JobRelay stores billing state and Stripe reference identifiers so your membership can be shown and updated in the app.
We may use service providers to host the app and database, send email, store uploaded media, process payments, and operate infrastructure. These providers process information only as needed to help us run JobRelay.
Authenticated business records are tenant-scoped so users should only access records connected to their business. Public customer action links use tokenized URLs so customers can respond to specific messages without signing in.
We keep information for as long as needed to provide the service, maintain records, troubleshoot issues, comply with legal obligations, resolve disputes, and enforce agreements. You can ask us about deleting or exporting account data by contacting support.
You can update business profile settings in the app, cancel or manage billing through the membership settings page, and stop automated customer follow-up for a recipient when they unsubscribe. You can contact us to ask about account or data requests.
We use technical and organizational measures designed to protect information, including authenticated routes, tenant checks, hashed public tokens, and session controls. No internet service can guarantee perfect security.
Questions about this Privacy Policy can be sent to support@jobrelayapp.com.